2020 Research Agenda - update 24 Nov 2019


Here is a link to our current 2020 Research Agenda, showing the first six months of next year.  We'd welcome the chance to speak with you about the topics here and learn what resonates, what you’d like to see covered and what kind of research and services would most benefit you

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Physical Space...as an Experience


So much of the "as a Service" discussion has been around restructuring a given construct with a different operating model.   What we are working on at present is the use of the physical space around use in a different way, in order for the user to have a different experience that is unique and di

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Revisiting technology design in the physical world


I was just revisiting a blog post from 2016 where I went on about physical space, design and the use of technology.   Given I have spent many hours recently writing a book chapter on ambient technology in facilities management, I though

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White paper on GDPR for SAP Hybris - link


The General Data Protection Regulation (GDPR) comes into force on May 25th, 2018.  We wrote the following white paper for SAP Hybris and their customers to better understand how GDPR may impact your marketing organization.

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Review of Priviti PSD2 Use Case and its positioning compared to alternative marketplace offerings


The revised Payment Service Directive (PDS2) is a directive focused on better integration of an internal market in payment services.

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Upcoming Speaking and Moderation engagements - February through April 2018


Thursday, March 8, 2018 The 9th Annual European E-Commerce Conference, The Hotel, Brussels, Belgium   Thursday, March 22, 2018

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Wearable banking? What, a magic ring?


When I read this article this morning, I had to laugh.  Because most millennials I know never wear a watch, and tell the time via their phones.  And even if their phone funct

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2016 resolution ? do more with less


I was watching CNBC this morning, looking at a previous show on the sharing economy in Asia. And I was struck by one commonality among the entrepreneurs they were interviewing.

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For 2016, it is about analytics for design


One trend that has me really excited this year is the use of analytics in redesign.

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One trend for 2016 will be Security as a Service (SECaaS)


This morning?s disruption to the digital services from the BBC highlighted the significant increase recently in network attacks.

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IBM expands its ecosystem by opening APIs for QRadar


IBM today (8 December 2015) made some interesting information security announcements.

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Big Data - Soak or Swim?


Overflows of data are not new. The term ?information explosion? was first used in 1941, according to the Oxford English Dictionary. 

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CIIP and Cloud - Feb 2013


The ENISA report released on 14 February examined Cloud computing from a Critical Information Infrastructure Protection (CIIP) perspective, and identified Cloud computing as a critical issue given the concentration of users and data and its growing use in critical sectors, such as finance, health

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Business Process Management (BPM) ? Will Cloud be the enabler for SMEs?


With the possibility of using dynamic Business Process Management Suite (BPMS) as to be leveraging cloud infrastructure, does the inclusion of cloud make BPM more accessible to SMEs? Can SMEs benefit more now from BPM implementations?

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Paper on the three Crossroad Banks of Belgium


The paper explains the rationale of crossroad banks in Belgium and examines three crossroad banks that exist, the one of the social security system, the one for companies, and the newest one for vehicle registration.

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